Softonic review

Richpanel: AI-Powered Help Desk Software

Richpanel is an AI-powered help desk software focused on enhancing customer service and satisfaction. Leveraging GPT-4 AI technology, it automates various customer service tasks. The introduction of 'Richpanel Sidekick' aids support agents in providing prompt and accurate responses, improving ticket resolution speed. Seamless integration with platforms like Zendesk and Salesforce adds versatility to tech stacks. With multichannel support, agent console, robust reporting & analytics, and a self-service portal, Richpanel offers comprehensive customer service solutions. Its commerce tools empower agents with product recommendations, invoice generation, and team collaboration features. Businesses of all sizes can benefit from cost reduction, increased automation, and improved customer satisfaction through Richpanel.

 0/1

App specs

  • License

    Full

  • Latest update

  • Platform

    Web Apps

  • OS

    Chrome

  • Developer

Program available in other languages



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Laws concerning the use of this software vary from country to country. We do not encourage or condone the use of this program if it is in violation of these laws.
Softonic
Your review for Richpanel
Softonic

In Softonic we scan all the files hosted on our platform to assess and avoid any potential harm for your device. Our team performs checks each time a new file is uploaded and periodically reviews files to confirm or update their status. This comprehensive process allows us to set a status for any downloadable file as follows:

Clean

It’s extremely likely that this software program is clean.

What does this mean?

We have scanned the file and URLs associated with this software program in more than 50 of the world's leading antivirus services; no possible threat has been detected.

Warning

This software program is potentially malicious or may contain unwanted bundled software.

Why is the software program still available?

Based on our scan system, we have determined that these flags are possibly false positives.

What is a false positive?

It means a benign program is wrongfully flagged as malicious due to an overly broad detection signature or algorithm used in an antivirus program.

We’d like to highlight that from time to time, we may miss a potentially malicious software program. To continue promising you a malware-free catalog of programs and apps, our team has integrated a Report Software feature in every catalog page that loops your feedback back to us.

Flag any particular issues you may encounter and Softonic will address those concerns as soon as possible.